Behavioral And Situational Interviews Questions - 1565 Words

â€Å"An interview is a conversation between two or more people where questionnaire asked by the interviewer to elicit facts or statements from the interviewee.† (Interview) It provides a good opportunity and platform for interviewer and interviewee to communicate intimately, and can usually lead to a better mutual understanding. â€Å"The job-relatedness of the traditional selection interview, which typically follows no particular pattern, is generally regarded as low. Interviews are still the most widely used selection tool by far, despite the fact that they are typically unreliable, invalid and subjective.† (Selection and Assessment An Introduction to the Various Techniques)Structured interviews, on the other hand, is a much better indicator as†¦show more content†¦This is commonly known as an â€Å"experienced-based† interview (Pulakos Schmitt, 1995). The focus of the behavioural question is on an applicant s performance based on his/her past experi ence, and interviewers use it as the primary predictor of job performance. Behavioural questions are based on the premise that past behaviours will predict future behaviours (Ghiselli, 1966; Janz, 1982; Orpen, 1985). Some typical behavioural interview questions are as following: †¢ When was the last time you deal with a depressed customer and how did you handle the situation? †¢ From what past experience could you prove to us that you are the perfect fit for this position? †¢ Have you ever had a disagreement with your supervisor or your organization and how did you solve the problem? These kinds of questions usually require the candidates to give a description of the situation by giving details about the backgrounds and their solutions or opinions of the circumstances. Interviewers will make their judgement based on their answers and generally believe what the candidates have done in the past indicate their responses to a similar situation in their future work. Therefore, applicants who performed well in the past are expected to perform well in the future and vice versa, but this assumptions are largely depended on the similarity of